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The Operations Associates Point

15 February 2008

Is Planning Your New Facility Turning You Inside-Out?

Have Peace of Mind - Design It That Way
By: Dave Smith

 

Overview
Beads of sweat are forming on your forehead as you walk out of the boardroom. You can be the hero or the goat. Your company has been growing at an astounding rate. If even the most conservative of estimates play out, two short years from now operations at the facility will grind to a painful halt. Over the course of the past few years, several issues have popped up due to over-congestion and the inability to maintain enough organization to get the proper orders shipped in a timely fashion. Everyone knows it is only going to get worse. You’ve been charged by the leadership team to manage the design and transition into a new facility. Where do you start? Who do you call first? The clock is ticking…

Your operation is unique. Well…kind of.
Over the course of our collective careers at Operations Associates, we have been involved with several hundred facility design projects. These projects have ranged from relatively compact 10,000-square-foot light manufacturing operations to one million-square- foot distribution centers. Clients have asked for assistance handling everything from microchips to 300-ton engine-generator sets. All projects and clients have their own nuances, but let’s face it, we’re really only doing a few basic things. We either: provide a service, process material, manufacture goods, assemble products, store products or materials, or distribute products or materials.

Ask yourself if your company falls into one of those categories; if it does, there are right and wrong ways to approach designing a new facility. To be the hero of your company, not the goat, the following areas should be addressed to give you and your company the best chance for success.

Where do you start?  Who do you call first?
We’ve seen it all. Some companies call after they have nearly all of their plans in place (facility, process layouts, storage, and ancillary areas). Others call after their architect has finished designing the bricks and mortar. Still others call as soon as they determine they need a new facility.

The single biggest mistake a company can make when designing a new facility is to design the bricks and mortar first. If you answered the question, “Who do you call first?” with “Architect,” you very well may be leaving significant dollars on the table — not only the construction dollars associated with the new facility, but cumulative future dollars due to operational inefficiencies. Do not make your operation fit into a building. Design your optimal operation first, and then work with the architect to design the building to fit around your operation. 

Golden Opportunities
Over the course of an average career, a person may see their company change facilities only one to two times. These are not times for experimenting; you have to get it right on the first try. When designing a new facility, it may be your only chance to take advantage of opportunities for improvement with a “clean slate” for design. This is the perfect time — a new facility, a new start.  Don’t miss out.  Ask yourself the following basic questions to get started:

 

  • What will be the primary function of the facility?
    Keep in mind that what your company does is what pays the bills. Design your new facility to have the capabilities of best serving its primary function.
     

  • Can we improve our processes?
    Companies who are cramped in their current facilities didn’t design their processes to be inefficient. They are simply adapting as necessary to growth over time, usually with the mindset of, “We are doing what ever it takes to get our product out the door!” When designing a new facility, do not plan on taking your current processes in an “as-is” state to the new facility. Audit those processes. Apply lean techniques to those processes. Determine how you would perform them if starting with a completely blank page. There is no better time to refine your processes than the transition to a new facility.

  • Can we improve our facility utilization?
    With a similar mindset to improving processes, take a fresh look at your entire facility layout. Are you using the correct storage media? Can you utilize more efficient material handling equipment? Are your production lines designed to be most efficient? Have you considered flexibility and growth? Are functional adjacencies most efficient? Use the transition to your new facility to put things where they should be in relation to each other, not where they are now. Use the transition to optimize your entire operation and reduce your capital outlay.

  • Is my new facility the correct size?
    A “back-of-the-napkin” calculation of current operational square footage factoring in growth will get you a “number.” That “number” could cost your company millions of dollars over the life of the facility. Too large or too small, both can be problems. Most people err on the side of “too large” when designing a building. Increase the accuracy of your new facility square footage by taking into account the questions asked above. “Right size” your facility by designing “inside out” to reduce both operational costs and capital requirements.

     

Real Example

Operations Associates was called to evaluate the design of a highly automated 500,000 SF distribution center for pharmaceuticals. We worked with the client to identify the customer requirements, redefine the processes to support the requirements, and apply new technology to make the operation more efficient. The final design increased the company’s throughput by 300% and required building 370,000 SF. The space reduction gained by designing the building from the “inside out” saved the company over $10 million in capital costs.

Summary
Operations Associates has worked with clients on these projects at all levels of design, schedule planning, architect/contractor and site selection, process design, facility layout, and implementation management. To use an analogy, you wouldn’t buy a microwave to make toast, you would get a toaster. On the flip side, you wouldn’t cook a turkey in a cereal bowl, you would use a roaster. Don’t fall into the trap of shoe-horning your operation into any facility. Ensure you are designing the building to fit around your optimal functions and processes. Do this and you’ll definitely be the hero.
Design from the inside-out.


 

Key Mistakes to Avoid in Manufacturing Facility Design

By: Steve Smith

 

 

Editor's Note: The following article is an excerpt from Operations Associates' newest white paper, 10 Mistakes to Avoid in Manufacturing Facility Planning. We would like to share the first of these mistakes with you. In subsequent newsletters, we will focus on each of the other nine mistakes to avoid. Please contact us for a free pamphlet to view all ten of the lessons.

 

Incomplete Supply Chain Strategy

Manufacturing facilities are often judged by their ability to meet a target Cost per Manufactured Unit ($/MU) at a target throughput. Unfortunately, just meeting Cost per Manufactured Unit targets may not be enough to keep the company in business. It is possible, and all too often probable, that a company fails even if the manufacturing facility meets its target cost per unit.  This can happen if the total landed cost as delivered to the customer is too high because other costs outside of the manufacturing process are not considered as part of a total supply chain strategy.  For example, we must consider the costs of getting the manufactured product to the end user through the distribution network as well as the inventory carrying costs associated with having to store the result of large run or batch sizes in an attempt to drive down $/MU.

A company may reduce the $/MU by locating a labor intensive process in a low wage area, or by locating an energy intensive process in an area with low utility rates. But, either of these savings may be offset by the costs of having our manufacturing point too far away from our suppliers and customers. In order to maintain an acceptable up-time of our manufacturing processes, we may have to carry large raw material inventories to buffer against supply disruptions from long supply lines.  In order to maintain a service level acceptable to our customers, we may incur high costs for expedited transportation and delivery, or high carrying and handling costs for keeping large product inventories between our manufacturing facility and our customers. Unless we have a unique, highly sought after product, we will not be able to dictate the product price or service level, so we must plan our supply chain accordingly.

             

One of our clients called us to help them design a new manufacturing facility. They believed that the facility should be the same size as their five existing facilities, and that it should be located somewhere in Texas. We helped them develop their total supply chain strategy by analyzing their supplier base, customer ship locations and service requirements, and regional demand growth projections.  We discovered that they could meet all their strategic supply chain requirements by adding capacity in Alabama, not Texas. Unfortunately they had not called us to develop the strategy a year earlier - the optimum location for the additional capacity was within fifty miles of a facility they had closed the previous year.


Upcoming Events

 

21 - 23 February, 2008

Society for Health Systems Conference and Expo

Orlando, FL – Rosen Plaza Hotel

  • Operations Associates will be exhibiting in Booth 305

  • Operations Associates President Mike Rigg will be making a presentation on Fast Lean Implementation during a session on Friday, 22 February at 4:10 PM

25 - 27 February 2008

South Carolina Manufacturer’s Alliance Lean Best Practices Conference

Columbia, SC – Radisson Hotel

  • Event sponsored in part by Operations Associates

  • Operations Associates will be exhibiting

  • Operations Associates President Mike Rigg will be making a presentation on Fast Lean Implementation during a session on Tuesday, 26 February at 1:15 PM

5 – 7 May 2008

BDO Seidman Alliance Conference

Las Vegas, NV – Caesar’s Palace

  • Operations Associates will be in attendance


Partner Spotlight

 

With over 25 years of operations and labor experience, specializing in shift work and scheduling, the consultants at Core Practice Partners LLC have run successful projects in every industry that works beyond a Monday to Friday 9-to-5 timeframe. Their varied expertise includes projects in the manufacturing, utilities (power generation and distribution), food processing, contact centers, telecommunications, distribution operations, and mining industries.


Operations Associates White Papers

 

Operations associates provides complimentary copies of several of our industry best-practices white papers. The available titles are:

  • Hiring a Consultant: 10 Lessons from the Trade

  • Project Management: 10 Steps to Avoid Project Failure

  • 10 Mistakes to Avoid in Distribution Center Planning

And our newest white paper:

  • 10 Mistakes to Avoid in Manufacturing Facility Planning

Any or all of these white papers or the Operations Associates Overview Brochure can be requested using the contact information listed below.

 


Contact Us

 

If you have any upcoming project needs please contact us for assistance. We have extensive experience in areas including, but not limited to:

 

Distribution

Manufacturing

Supply Chain Strategy

Supply Chain Management

 

Michael Townes

Marketing Director

michaeltownes@operationsassociates.com

864.752.2332

800.864.4729 (toll-free)

 

Mike Rigg

President

mikerigg@operationsassociates.com

 

 

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