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The Operations Associates Point

October 27th, 2005

Project Management

10 Steps to Avoid Project Failure


Operations Associates would like to introduce our new Best Practices Booklet, Project Management: 10 Steps to Avoid Project Failure. Our goal is to share this critical information with you to help you avoid project failure and to better prepare you for your future projects. Please contact us for a free pamphlet to view all 10 of the lessons.

Webster defines a project as “something that is planned or devised; a large or important undertaking, especially one invoking considerable expense, personnel, and equipment.” Projects come in many forms. At home, projects such as building a home, remodeling the kitchen, or taking a vacation are created for personal gratification or to satisfy family obligations. In business, projects are launched for many reasons. One of the most important is to improve the financial condition of the company. Yet, despite this goal to improve company profitability, a large percentage of projects fall short of business expectations or fail completely. The examples of projects not succeeding are endless. Companies design and implement:

• Facilities that are too large, or cost too much.
• Operations that fail to achieve the expected throughput and quality.
• Information technology that increases, not decreases, real operating costs.
• Supply chain projects that fail to increase inventory turnover and return on assets.
• Strategic projects, such as Lean and Six Sigma, that fall behind schedule and consume many more company resources than planned.

 

Studies estimate that only 80% of general projects and only 20% to 30% of IT projects achieve their stated goals. Results have improved slightly over a long period of time, but the overall success rates are still underwhelming. Given the poor success rate of projects across a broad swath of industries and areas of focus, one of the primary project goals for any company should be to increase the probability of project success. We've organized this Best Practices guide to help you significantly improve your chances of success. We hope that you find this guide to be a valuable asset in your efforts to improve your projects.

The Robbins-Gioia Survey (2001) Standish Group CHAOS Report (2003)

Please call us to request a copy!


For more information contact:

Alan Nager, Principal

AlanNager@oallp.com

 

Mike Rigg, Principal

MikeRigg@oallp.com

 

Christi Suchyna, Marketing Manager
ChristiSuchyna@oallp.com

800-860-4902


FREE Offers!

Call us for our free "Best Practices" booklets:

Ten Mistakes To Avoid In
Distribution Center Planning

Ten Steps to Avoid Project Failure

& Our Brand New Booklet on Hiring a Consultant:

Ten Lessons From the Trade

also...

OA'S Overview Brochure


Advanced Project Management Seminar

Contact Mike Rigg for information and pricing on seminars for your office.

 

Mike Rigg, Principal

MikeRigg@oallp.com

800-860-4902

 

What is Lean Warehousing?

By: David Graham
Lean Quest is an OA alliance partner located in Huntington Beach, CA



David’s lean knowledge came from 17 years with the North American Parts Operations Division of Toyota, where he applied lean concepts to the launch of a distribution center, the company’s largest, supplying all North American sourced parts. He worked closely with Operations Associates on the project. He also was responsible for teaching just-in-time concepts to North American distributors and dealers. His Toyota responsibilities included creation of the Toyota Consulting Group to help the company’s North American suppliers, distributors, and dealers implement lean methods. While at Toyota, he applied pull and flow at the company’s second-largest distribution center and deployed just-in-time principles to dealerships in two regions of the U.S. He currently aids companies implementing lean through Lean Quest.

Lean Warehousing is a component of a Lean Supply Chain initiative. Its origin comes from the Toyota Production System in manufacturing. The word “Lean” was coined in the book The Machine That Changed The World by James Womack and Daniel Jones. Toyota applied the manufacturing production system concepts throughout their supply chain including warehousing. Lean Warehousing applies the concepts of levelized work, continuous flow processing, pull, standardized work and quality processes based on a customer first mentality, respect for humanity and continuous improvement to create a competitive advantage through greater customer responsiveness and reduced costs.

There are four major components of a Lean Warehouse Operation: Storage, Foundations, Small Batch Processing and Culture.

Storage
The goal of Lean Storage is improved productivity, quality, safety, standardization and storage density. Alignment of sales and purchasing policies, procedures, practices with the facility stocking policy helps the organization achieve the greatest possible improvements. Through the application of Lean concepts of levelization, continuous flow and pull to facility layout and slotting along with applying Lean Storage Techniques a facility can improve performance by as much as 20% and improve storage density by 20% to 40%.

Foundations
Often times the processes are not in place to create a foundation for the successful execution of a Lean warehouse operation. The components of Foundations are Knowing Your Business: Volumes, Performances, Capacities, and Workforce Allocation; Worksite Organization; Standardization: Process Flows and Standard Work Instructions; and Continuous Improvement. These components create an environment that is levelized, organized and standardized, allowing for a strong environment to apply Continuous Improvement. Companies have experienced reduced volume variation of 50% to 80% and productivity improvements of 10% to 15% through this phase.

Small Batch Processing
Small Batch Processing increases the velocity of the operation resulting in reduced lead time, increased operational efficiency and reduced equipment and operational space requirements. Components of a Small Batch implementation are: Standard Work: Standard Batch, Cycle, Takt-Time; Operational Diagramming; Synchronization of Operations, Work Load Planning, and Visual Management. Results of this phase in the implementation are reduced lead times by as much as 30%, improved efficiency of up to 15% and reduced operational space of 20% to 30%.

Culture
A Lean Warehouse Operation creates a competitive advantage through creating an operation that drives customer loyalty and reduced costs. Additionally a Lean warehouse operation results in improved agility to changing market conditions. This is somewhat paradoxical for people, because standardization and standardized work is often times associated to the tyranny of the work site. However it is through employee involvement in Continuous Improvement activities that nullify this perception. It is the combination of standardization, standard work and continuous improvement that allows the warehouse to be responsive to changing business conditions.

Converting your operation to a Lean warehouse environment is not just another project or program. It is a different way of doing business. People are able to work successfully in an organization because they have internalized current ways to think about things and do things. These paradigms become firmly rooted in an organization and are very difficult to change. Often, they are so pervasive that they simply are stated as "the way we do business" without knowledge of the underlying business drivers that have resulted in those policies, procedures, and practices. This is actually strength, not a weakness. Without these paradigms, companies would be chaotic. However, times change and, over time, companies need to change to meet the challenges of the future business environment. Because these paradigms are very "inflexible" and difficult to change it is critical to have a strong strategy and implementation plan to ensure a sustainable Lean environment.

The four components of a Lean warehouse operation have reaped a tremendous competitive advantage through improved customer responsiveness reduced costs and operational agility for companies that have identified Lean as their supply chain and warehouse operations strategic direction.

   
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