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The Operations Associates Point

June 3, 2005

Mistakes to Avoid in Distribution Center Planning

From Our Free "Best Practices" Booklet


Operations Associates has executed nearly one-thousand projects. We have documented key mistakes that are typically made by less experienced project teams. Our goal is to share this critical information with you so you can avoid these mistakes. We hope this helps your project team successfully plan and design your DC improvement project.

We would like to share "Mistake #5" with you. Please contact us for a free pamphlet to view all 10 of the lessons. In subsequent newsletters, we will focus on each of the 10 Mistakes to Avoid in Distribution Center Planning.

Mistake #5
Planning Without Data

Just like form follows function in architecture, design follows data in Distribution Center planning. Too often, teams assume or just don’t know critical information prior to planning. The facility then becomes a larger version of the current operation. This is fine if you already are best in class. Most companies squander a huge improvement opportunity. Proper data analyses uncover hidden opportunities to make operational changes that will impact financial performance for many years.

To begin planning, the team should collect data in electronic format, analyze the data, and document the results. The team should seek consensus on the design criteria developed from the data analysis. The data includes:

  • What’s moving? The inventory profile for the items stocked in the facility. It is not sufficient to say design for 10,000 SKUs. The design team needs the characteristics of families of SKUs that are handled alike. This includes size, weight, handling (e. g. fragile, temperature controlled, etc.), and throughput. The number of SKUs drive selectivity, slotting profiles, and value- added operational processes. The higher the number and diversity of SKUs, the greater the overall complexity of the facility.

  • How fast does it move? The average and peak daily throughput of the facility by major SKU family. An SKU family can be organized by physical size (for example tote size, pallet size, and non- conveyable), distribution mode (for example, secured item, vendor redistributed, normal pick) or commodity type (e. g. chocolate, cigarettes, other ambient, cold, frozen). The data should include at least 12 months of daily demand data at the order line level to ensure the team understands seasonality and worst- case throughput requirements. The throughput of the facility is the key driver to selection of materials handling equipment and degree of automation.

  • How fast will it grow? The growth of both the SKU profile and the throughput of the facility. Sales and marketing projections, along with historical data, should be reviewed prior to design. It is often helpful to have multiple growth scenarios to consider a range of solutions. Companies typically design facilities to accommodate five years growth, and some design for 10 years. Growth assumptions over this period and longer (for future expandability) can have a huge impact. For example, a modest 5% growth rate requires 27.6% more space, pick slots, and/ or pick sorting capacity in five years.

  • Who does it go to and how often? The facility demand profile. The variety and the specific handling requirements of the customer base are a critical planning component. If a product must be custom packaged or custom palletized or identified a certain way for each customer, then the amount of space and handling after picking is dramatically increased. In addition, more frequent shipments will drive down inventory levels but increase sorting and dock space. The mix of full truck, LTL,  and parcel handling is also a major planning consideration that drives wave planning and order batching. For companies with same day shipping requirements, the order cut- off time and the travel distance to the customer will drive wave release strategies and pick sequence.

  • How are we doing? The current performance metrics. Baseline measurements of productivity, service, accuracy, etc. are useful to compare performance against industry best practices. This information allows the planning team to review alternative designs against the company’s own metrics for evaluation. These metrics may also reveal the quality of management and supervision, and the ability to adapt and change as the business grows. Highly adaptable and flexible companies are better suited to adopt leading- edge technology.

For example, one of our clients told us at the start of the project that 99% of picking was case pick. In fact, after looking at the numbers, a significant percentage was pallet pick. This totally changed the materials handling system concept.

Your data is based on both facts and assumptions. It will be exactly wrong. However, if we can be assured through analysis that it is approximately right and get group consensus, we can make progress into planning with
minimal risk of delay and rework.

Launch Planning only with solid data to uncover improvement
opportunities.


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Ten Mistakes To Avoid In
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OA would like to welcome our newest team member, Mike Gochnauer.

Mike has over 30 years of experience in physical distribution operations and engineering design with the primary focus in warehouse/light duty manufacturing, supported with statistical analysis, computer controlled processes, writing equipment specifications, project management and commissioning.
 

Inventory Rationalization Identifies Significant Inventory Reduction Potential

by: David C Edwards CPIM


Inventory rationalization is a powerful process used to focus inventory management activity on the segments of inventory with the highest potential for reduction. Ever increasing pressure from customers to provide higher levels of service can influence distributors to lose focus on managing their capital investment in inventory. When dealing with thousands of SKUs from hundreds of vendors serving thousands of customers, day to day inventory management processes become overwhelmed by the detail of the trees and quickly lose sight of the forest. Inventory rationalization is the most effective process available to bring focus back to managing inventory investment.

The devil is in the details. The inventory held on each individual SKU is driven by a multitude of factors. Customer demand variability, service level requirements, delivery lead times, minimum purchase quantities, vendor capacity constraints, shipping restrictions (full container, etc.), vendor delivery performance variability, and contractual obligations all influence the decision making process of when to purchase inventory. Traditional MRP systems analyze these details and calculate the required purchase replenishment quantity and delivery date. What they don't do is identify which detailed factors can have the most significant impact on reducing inventory investment while maintaining required service levels.

Inventory rationalization starts with a detailed analysis to calculate the optimum average inventory investment for each individual SKU based on the existing detailed factors that drive the purchasing decision. This forms a base-line for each individual SKU that can then be compared to existing inventory to identify SKUs that are out of control based on current management policy details.

Methods that assume every SKU should be 'turning' at some arbitrary target based on a traditional ABC classification, do not recognize the unique factors that drive each SKUs turn rate, and can lead to irrational inventory management expectations and decisions. Once an SKUs true base-line turn rate is determined, stratification or segmentation of the existing inventory can be used to target specific product classes, product lines, customers, or vendors where inventory reduction potential is greatest.

Stratification allows for the rapid elimination of inventory segments that cannot be reduced by improving an SKUs replenishment parameters. Obsolete inventory can be segmented out for extraordinary actions such as disposal or promotion. Inventory that is driven by contractual obligations can be isolated with a complete understanding of the additional inventory investment driven by the contract commitments.

Active inventory that significantly exceeds optimal inventory balances can be identified for deeper root cause analysis and corrective action. Then all active inventory can be segmented by class, type, customer and/or vendor to identify groups of SKUs with the largest potential inventory reduction by improving the detailed parameters that drive purchasing replenishment (Variability, Lead Time, Minimum Buys, etc.)

Case Example

A recent engagement with a distributor of outsourced products serves as a clear example of the power of rationalizing inventory. Over the past few years, the company had moved away from domestic manufacturing of it's own product to offshore outsourcing of most of it's SKUs. What had normally been a 10 Million inventory investment had ballooned to over 14 Million on the same sales dollars.

Optimal inventory levels were calculated for each SKU based on their current replenishment purchasing parameters and were compared to their existing inventory balances. The inventory was then segmented into 5 major categories of obsolete, inactive, committed (contractual obligations), slow moving, and active.

This segmentation placed clear focus on managing the slow moving and active inventory segments. Root cause analysis of these excess inventories revealed a fundamental flaw in the daily management of inventory levels. Customer demands to provide high service levels had shifted the focus of the materials management and purchasing group solely to ensuring on-time delivery of products.

As individual SKU forecast accuracy varied greatly from month to month, the purchasing group focused on expediting delivery of product for SKUs that were over performing against forecast, but did little to slow the inflow of product for SKUs that were underperforming forecast. This admirable focus on on-time delivery to their customers had not been balanced by an active process of managing the delivery of underperforming SKUs.

Simple tools were developed to calculate how much product was on order in excess of requirements. While the MRP system calculated this excess and produced purchase order change requirements, the value of these excesses were not extended into meaningful totals that would drive the recognition to take action.

After determining that orders in process were 3.1M dollars more than required during lead time, action plans were put in place to slow the inflow of existing orders to match needs. The timeline to achieve a 4.1M reduction was calculated to be 9 months without changing current purchase minimums.

In addition to the inventory reduction potential from actively monitoring and slowing the inflow of underperforming product, analysis of changes to current purchase minimums on high volume items indicate an additional reduction potential of 1.0M.

The results have been encouraging, over the course of 3 months, active and excess inventories have been reduced by more than 1.8M dollars. The company is now on track to achieve these results with a clear focus on the big picture as provided by a detailed inventory rationalization process.

"Our client has been pleased with the results so far and believes the inventory reduction targets can be achieved with little impact on service levels." - Charley McNealy, Partner - BDO Seidman, LLP


For more information contact:

Alan Nager, Principal

AlanNager@oallp.com

 

Mike Rigg, Principal

MikeRigg@oallp.com

 

Christi Suchyna, Marketing Manager
ChristiSuchyna@oallp.com

800-860-4902

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